구인구직
구인구직 > 구인리스트 > 내용보기

  • Front Desk Agent
  • 조회:711 llhotelstanford 2017-12-27
    불량업체신고 신고:0
    스크랩

    회사정보

    회사명 Hotel Stanford-New York
    사업내용 Hospitality Business
    지역 U.S.A > NY > New York City > Manhattan
    회사주소 43 W 32nd Street, 10001지도보기
    인근교통 B,D,F,M,N,R,Q,1,2,3,Path
    홈페이지 http://www.hotelstanford.com
    전화번호 1-212-563-1500

    채용정보

    모집직종 전문직(Professional) > 전문직 기타(Other Professional)
    담당업무 Front Desk Operation
    자격조건 Please see below
    급여 추후협의
    근무형태 full/part time
    근무시간 AM 09:00 ~ PM 6:00
    근무요일 Mon, Tue, Wed, Thu, Fri, Sat, Sun
    채용담당 Yong Je Park
    지원방법 E-mail
    등록마감 On going
    기타사항

    Front Desk Agent/ Night Auditor

    Job Description
    Overview
    The Front Desk Agent is responsible for assisting guests with all front office-related functions in an efficient, courteous, and professional manner that maintains high standard of service and hospitality, in accordance with standard policies and procedures.

    Duties and responsibilities include, but are not limited to:
    - Greet guests warmly and perform check-in/check-out/registration procedures
    - Answer incoming calls within 3 rings with an appropriate greeting and telephone etiquette
    - Anticipate guest needs, respond promptly, and acknowledge all guests
    - Maintain knowledge of current events, activities, dining and entertainment in and around the hotel's neighborhood and surrounding areas
    - Maintain composure under pressure and resolve any guest conflicts with empathy and efficiency, with the goal of guest satisfaction
    - Direct Bell Person to escort guest and transport their luggage to the room
    - Responsible and accountable for bank and cash-handling
    - Run daily reports and logs, identifying and handling any special requests
    - Post charges and adjustments to guest accounts as required
    - Review folios, accounts, and charges with guests during the checkout process
    - Handle overbooked or walked in guests
    - Upsell room categories, under various circumstances. Promote other services of the hotel
    - Manage incoming packages and mails and deliver to appropriate departments or guests
    - Maintain cleanliness and neatness of the front desk area, common areas and general upkeep of the property
    - Pass on with previous and following shifts
    - Front Desk agent will be trained at Reservation, and can be placed at Reservation if needed

    Job Requirements

    - High School Graduate or General Education Degree (GED). Bachelor degree is preferred.
    - Must be willing and able to work nights, weekends, and holiday shifts, if necessary.
    - Excellent computer skills and knowledge of hotel PMS system preferred
    - Excellent communication and organizational skills required
    - Strong knowledge and command of the English language. Knowledge of at least 1 other language is a plus.
    - Customer service experience required; previous hotel experience is preferred
    - Able to stand for long periods of time
    - Able to lift up to 30 lbs


    Benefits
    - Medical Insurance
    - Dental Insurance

    - Paid Vacation
    - Paid Personal Day
    - Paid Sick Day
    - Free Lunch

    EEOE M/F/D/V

    We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.

    Please email Mr. Park at yjpark@hotelstanford.com with a Cover Letter and a Resume. Only qualified candidates will be contacted for an interview.


    불량업체신고 신고:0 스크랩

    프리미엄 구인정보

    프리미엄 구인등록 내목록보기
    • 제 목
    • 회사명
    • 지역
    • 급여
    • 조회
    • 등록날짜
      1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  
    구인정보 등록하기
    기업회원 등록하기
    헤이코리안 인재검색
    Copyright© hey!korean All rights reserved.
    USA
    460 Park Ave. #430 New York, NY 10022