CUSTOMER SUPPORT/ SALES SUPPORT 채용공고 (신입/경력) - UP Solution

UP Solution® 은 28년 이상의 오랜 서비스 경험과 기술력을 바탕으로 한인 비지니스의 동반자로 성장한 POS 및 통합 결제 전문 기업입니다.

POS (Point of Sale) Support

Responsibilities

-Responsible for inbound/outbound calls for merchants and agents regarding POS software and hardware

-Support and troubleshoot POS hardware and software and hardware

-Responsible for creating and maintaining configuration standards for hardware and software

-Setup full POS systems and configure and test functionality.

-Acquire data from data sources and maintain databases

-Good Knowledge of POS functionality, application, and installation

-Flexible work hours, as well as weekends available

Office Admin/Customer Service

Responsibilities

- Work in a fast-paced, high volume office setting

- Resolve customer inquiries, billing issues and product/service concerns

- Update and maintain customer records

- Receive, review, and enter data in a payment service or POS application into internal and external systems during a new account boarding process in accordance to established procedures.

- Data entry on the systems of processing relationships

- Assist customers and Sales Partners by phone, email, and fax

Requirement

-Excellent interpersonal, organizational, and communications skills
-Able to multi-task in a high paced environment
-Proficient in Microsoft Office ( Excel, Word)
-Bilingual in English and Korean or Chinese is a plus

Benefits

-Health, Dental, and Vision Insurance
-Paid Time Off

We are an equal opportunity employer

Please note your position in the subject line and send your resume to hr@unitedmerchant.com
For more information, please visit our company website below. http://www.unitedmerchant.com/

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