IoT 제품 Sales Engineer (뉴저지) - Rainus America

About us

RAINUS <www.rainusbiz.com> is a company focusing on elevating the retail experience using digital technology. Specializing in a “Graphic Label (ESL)” and others product lines such as “Smart Shelf” and “Self-service Kiosk”, RAINUS leverages its cutting-edge technology to empower customers across various industries. Since its establishment in 2014, RAINUS has expanded the business to global markets including North America.

Job Description

Sales engineering and Field Application Engineering
Close cooperation with sales team to generate sales leads
Product demo, presentation, and training with customers and partners
Attend trade show to promote product to attendees
Conduct webinar to educate partners and resellers
Understanding customer system environment and system proposal
Customer requirement analysis and leading software optimization with customers
Support customer in installation and evaluation including Proof of Concept, Pilot, and rollout
System operation analysis such as log and database
Troubleshooting, tracking of field problems and reporting finding to related team
Project management for customer in service request, incident processing
Maintain product-related documentation

Education and Experience

Bachelor’s degree in Computer Science, EE, or equivalent work experiences in related field
3+ years in the related professional experience preferred
Prior work experiences in B2B with the retail industry is plus

Skills and Abilities

Knowledge, understanding and understanding and experiences
Networking environment including switching, routing, wireless LAN, TCP/IP protocol, ethernet, DNS/DHCP, Firewall, VPN, etc.
POS system and data management
Excellent written and oral communication skills
Highly customer oriented
Strong problem-solving skills
Willingness to travel
Eligible to work
Bilingual in English and Korean preferred

Compensation and Benefits

Depending upon experience and range of skills

Medical insurance

Location: Englewood Cliffs, New Jersey

Mail to kevin@rainusbiz.com

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