채용정보

Bank of Hope

Bank of Hope - Job Openings (NY & NJ) D-5

조회 808 | 스크랩 1 | 등록일 21.09.23

담당업무

  • 일반사무
  • 제품·서비스영업
  • 금융·보험영업
  • 영업관리·지원·영업기획

지원내용

  • 온라인 접수
  • 고등학교 졸업

근무 상세 내용

  • 고용형태: 정규직
  • 급여: 면접 후 결정
  • 지역: 뉴저지, 뉴욕
  • 근무요일: 주 5일(월, 화, 수, 목, 금)
  • 근무시간: 08:30 am ~ 05:30 pm

Bank of Hope

 

Bank of Hope is hiring for multiple positions in New York and New Jersey area.

 

* Location: NY Offices (Manhattan, Bayside, Flushing, Woodside) and NJ offices

* Full Insurance Coverage, Excellent Benefits, Paid Vacation, Competitive Compensation

* Required Language Skills: English/Korean

 

To APPLY, please email your resume to hr_recruiting_team@bankofhope.com

 

 

Operations Officer

Essential Duties and Responsibilities include the following:

  • Handle all branch operations including the approval of deposits and handling withdrawals and other operations-related transactions for the amount up to the authorized approval limit.
  • Audits tasks completed by Customer Service Specialists and investigates out-of-balance situations.
  • Performs tasks normally performed by the branch operations staff(s) when needed.
  • Resolves any issues brought upon by irate customers in a calm and effective manner.
  • Maintains a high level of awareness in areas of regulatory compliance, loss prevention, security matters, and adherence to the Bank’s policies and procedures.
  • Trains and manage new branch operation staff(s) in basic job skills, regulatory compliance, loss prevention, policies and procedures, cross-selling, customer service, etc.
  • Reviews reports for risk control (NSF, O/D, Kiting suspect, G/L, Balance Fluctuation, Large Deposit)
  • Orders and sells cash and stays within assigned branch cash limits.
  • Reconciles GL balances and accounts.
  • Participates in conducting meetings for branch operations.
  • Performs any and all other tasks, assignments and projects as assigned by an Administrator as required in the operations admin.
  • Provides backup for all Branch Manager and Operations Manager duties when necessary. 

Education, Experience, and Qualifications:

Required: At least 3 years of experience working in branch operations.

Required: Ability to manage multiple tasks, projects and deadlines simultaneously.

Required: Effective verbal and written communication skills.

Required: Strong organizational skills with a willingness to adapt to change as needed in a fast paced environment.

 

 

Customer Service Specialist

Essential Duties and Responsibilities include the following:

  • Achieves and exceeds individual and branch sales and service targets through recommendations of new and existing products and services (e.g. accounts, loans, and credit cards), sales referrals, cross-selling, up-selling in a results-driven environment and provide the great experience to every customer.
  • Uses a strong knowledge in the products and services offered at the Bank to confidently educate customers about the features, benefits, and pricing so they are better informed with a deeper level of understanding.
  • Orders checks and makes changes to customer information in an accurate and timely manner according to the customer’s request.
  • Provides exceptional service in handling customers in person or over the telephone.
  • Processes deposits, withdrawals, check cash, loan payments and other transactions including but not limited to reject items and returned items.
  • Involves supervisors if transactions are over authority limits or exceptionally complex.
  • Responsible for loss prevention in the processing all transactions and duties.
  • Issues cashier’s checks, bank checks, money orders and travelers checks.
  • Keeps work station neat, clean and well stocked with supplies and brochure materials.

Education, Experience, and Qualifications:

Minimum Education Level: High School Diploma

Minimum Experience: Some experience in retail sales and customer service functions a plus.

Combination of Experience and Education can meet the job requirements: Yes

 

 

Teller

Essential Duties and Responsibilities include the following:

  • Uses excellent communication and active listening skills to learn about the customer’s financial needs, establish trust, optimize sales opportunities, generate leads, and provide quality customer service.
  • Achieves and exceeds individual and branch sales and service targets through recommendations of new and existing products and services (e.g. accounts, loans, and credit cards), sales referrals, cross-selling, up-selling in a results-driven environment and provide the great experience to every customer.
  • Uses a strong knowledge in the products and services offered at the Bank to confidently educate customers about the features, benefits, and pricing so they are better informed with a deeper level of understanding.
  • Orders checks and makes changes to customer information in an accurate and timely manner according to the customer’s request.
  • Provides exceptional service in handling customers in person or over the telephone.
  • Processes deposits, withdrawals, check cash, loan payments and other transactions including but not limited to reject items and returned items.

Education, Experience, and Qualifications:

Minimum Education Level: High School Diploma

Minimum Experience: Some experience in retail sales and customer service functions a plus.

Combination of Experience and Education can meet the job requirements: Yes

 

Working Condition

  • Employment type: Full Time
  • Area: New Jersey, New York
  • Working day: 5 Days(Mon, Tue, Wed, Thu, Fri)
  • Working Time: 08:30 am ~ 05:30 pm
  • Salary: Decision after interview
  •  

Application method and period

  • How to register: Online Application
  • Reception period: Until Filled

근무 상세 내용

  • 고용형태: 정규직
  • 지역: 뉴저지, 뉴욕
  • 근무요일: 주 5일(월, 화, 수, 목, 금)
  • 근무시간: 08:30 am ~ 05:30 pm
  • 급여: 면접 후 결정

접수방법 및 기간

  • 접수방법: 온라인 접수
  • 접수기간: 2021.09.23 ~ 2021.10.23

Bank of Hope

기업정보

  • 기업명 Bank of Hope
  • 대표자 Charles Lee
  • 설립일 -
  • 인사담당자 Yena Han
  • 업종 Banking
  • 사원수 일반기업
  • 위치 New York, NY, 10001 , 미국
  • 담당이메일 yena.han@bankofhope.com
  • 전화번호 1 - --

접수기간

마감일: 5 일 시작일 | 2021.09.23 마감일 | 2021.10.23

접수방법

지원방법 : 온라인 접수 즉시지원