채용정보

CEF Solutions Inc.

Business Associate D-25

조회 191 | 스크랩 3 | 등록일 22.09.19 | 신고

담당업무

  • 일반사무
  • 기획 · 전략 · 경영
  • 경영·사무 기타

지원내용

  • 홈페이지 접수
  • 4년제 대학 졸업

근무 상세 내용

  • 고용형태: 정규직
  • 급여: 면접 후 결정
  • 지역: 뉴저지
  • 근무요일: 주 5일(월, 화, 수, 목, 금)
  • 근무시간: 09:00 am ~ 06:00 pm

COMPANY PROFILE

CEF Solutions Inc. is a Consulting Services, and Business Process Outsourcing (BPO) company specialized in providing BPO operations, operations management, process engineering/ innovation, and cost optimization solutions to clients in the customer services industry. We service some of the largest multinational companies in the world and are expanding quickly by delivering an unmatched end-to-end client experience.

Company Website: www.cem-lab.com

 

JOB DESCRIPTION

  • Manage activities related to customer acquisition, customer satisfaction, client relationship management, and program management
  • Manage client relationships, including developing new relationships, and handle or direct inquiries and/or escalations
  • Collaborate with project/program stakeholders to define strategic scope on existing businesses and new businesses
  • Research and contact potential clients to establish rapport and arrange meetings
  • Track, prepare and provide project status reports at varying levels of details to both clients and internal stake holders
  • Ensure that the relationships are well-developed and maintained to ensure a superior customer experience, timeliness, and a high level of efficiency
  • Act as the key point of contact for all engagements in partnership with business stakeholders
  • Work with various internal departments to develop quotations and proposals for clients
  • Suggest, plan, and develop new marketing initiatives
  • Perform other related duties as assigned

 

EDUCATION & EXPERIENCE

  • Bachelor’s degree required
  • 2+ years of working experience required. 4+ years preferred.
  • Experience in Client Service or relevant role is a plus
  • Experience in BPO industry, customer service, and contact centers is a plus

 

LANGUAGE PROFICIENCY (Bilingual-Korean)

Bilingual proficiency is not required, but preferred:

  • English: Excellent written and verbal communication skills
  • Korean: Beginner to Intermediate written and verbal communication skills

REQUIRED QUALITICATIONS

  • Excellent presentation skills with ability to persuade and connect with audiences
  • Excellent verbal and written communications skills to build and maintain effective working relationships
  • Detail oriented with strong follow through until owned task is complete
  • Highly organized with focus on execution, problem solving, and improving processes
  • Exhibit a sense of urgency in managing time and accomplishing tasks
  • Disciplined, self-motivated and carries a keen analytical mindset
  • Ability to travel as needed to successfully perform position responsibilities
  • Ability to maintain confidentiality of information handled
  • Ability to be flexible with schedule and work under high pressure in a complex environment
  • High proficiency in Microsoft Word, Excel, PowerPoint, and Outlook

OTHER QUALIFICATIONS

  • Authorized to work in the U.S. without any restrictions
  • No restrictions for overseas business trip
  • Pass a background check and drug test

JOB CONDITIONS

  • Job Type: Full-Time
  • Working Hours: Mon-Fri 9-6 ET
  • Work Location: Hackensack, NJ

근무 상세 내용

  • 고용형태: 정규직
  • 지역: 뉴저지
  • 근무요일: 주 5일(월, 화, 수, 목, 금)
  • 근무시간: 09:00 am ~ 06:00 pm
  • 급여: 면접 후 결정

접수방법 및 기간

  • 접수방법: 홈페이지 접수
  • 접수기간: 2022.09.15 ~ 2022.11.01

CEF Solutions Inc.

기업정보

  • 기업명 CEF Solutions Inc.
  • 대표자 .
  • 설립일 2015.08.01
  • 인사담당자 Brian Lee
  • 업종 Consulting Service Provider
  • 사원수 -
  • 위치 Hackensack, 07601 뉴저지, 미국
  • 담당이메일 brian.lee@cem-lab.com
  • 전화번호 1 - 7163525939

접수기간

마감일: 25 일 시작일 | 2022.09.15 마감일 | 2022.11.01

접수방법

지원방법 : 홈페이지 접수 홈페이지 지원